Cancellations and Refunds

    • If you cancel within 24 hours of registering, a full refund will be issued in the same form as the payment
    • For most events, if you cancel more than 48 hours prior to the event, a Store Credit will be added to your account to be used for a future event in the same category (Ex. Canvas for Canvas, Pottery for Pottery, Ceramic for Ceramic. Home School classes, After School Club & Summer Camp credits can be used for any of the three in this group.)
    • For Board & Brush, Door Hanger and other WOODCRAFT events store credit is not available after 24 hours from registration. You can pick up your project any time during the week following the missed event and complete at home or arrange a time to come back and complete the project in studio. Studio cannot store wood projects left at the studio for longer than a week without contact to arrange a time to pick up or complete your project.
    • For CUSTOM ORDER CERAMICS store credit is not available.
    • Cancelling within 48 hours of the event or NO SHOWS will receive no refund or store credit.
    • Inclement Weather: In the case of a cancellation or postponement due to inclement weather, we will post cancellation updates via Facebook, our webpage (, and we will attempt to notify customers via e-mail and/or phone. Refunds will be issued in the form of Store Credit.